Privacy & Data Protection

Your Privacy Our top priority

We understand that your personal information is extremely valuable. This page clearly explains how every piece of data is collected at Fobet, why it is retained, and how securely it is protected.

Last updated: January 2026
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1. Introduction & Scope

Fobet (www.fobet.biz) is fully committed to protecting your privacy. This Privacy Policy explains what information we collect, why we collect it, and how it is used and kept secure.

This policy applies to all Fobet services — including the website, mobile app (if available), customer support channels, and email communications. Please read this policy carefully before using Fobet.

Key Takeaways: Fobet never sells your information to third parties. Your data is used solely for service delivery and security purposes.

This Privacy Policy is developed in accordance with international data protection standards (GDPR-inspired principles) and our Terms & Conditions Complementary to.

2. What Information We Collect

Fobet collects two types of information from users — information you provide directly and information collected automatically.

Information Provided Directly (during registration and use):

Identity InformationFull name, date of birth, National ID number
Contact InformationEmail address, mobile number
Address detailsCurrent and permanent address, district, and division
Financial informationPayment method (bKash/Nagad number), transaction history
Identity documentsCopy of NID/passport (for KYC verification)
Support recordsMessages and complaints submitted to Customer Service

Automatically Collected Information:

  • IP address and device type (phone / tablet / computer)
  • Browser type and operating system
  • Time of site visits, duration of stay, and pages viewed
  • Betting and gaming behaviour patterns (for risk analysis)
  • Date and time of login and logout
Why is this information needed? This information is essential for KYC verification, fraud prevention, and legal compliance. Fobet never requests unnecessary data.

3. Purpose of Data Collection

Fobet does not collect data arbitrarily — every piece of information has a specific purpose.

  • Account management: For registration, login, and profile updates
  • Payment processing: To process deposits and withdrawals securely
  • Age and identity verification: To prevent underage access and to ensure KYC compliance
  • Fraud Prevention: To detect and prevent suspicious activity
  • Customer support: To resolve your issues quickly
  • Personalised offers: To show you relevant promotions based on your preferences
  • Legal obligation: To meet regulatory reporting requirements
  • Platform development: Data analysis to enhance the user experience

Fobet never shares your data with third parties for advertising purposes. Marketing communications are sent only with your consent and can be opted out of at any time.

4. Who Your Information May Be Shared With

Fobet does not share or sell your information to third parties for commercial purposes. However, there are limited circumstances where certain data may need to be shared:

  • Payment processors: With bKash, Nagad, Rocket, and banks — solely to process transactions
  • KYC Verification Services: With licensed verification agencies to confirm identity
  • Technology infrastructure: Cloud server provider — data stored in encrypted form
  • Law Enforcement Agencies: Under a court order or legal obligation
  • Anti-Fraud System: With regulatory authorities for anti-money laundering compliance
Our commitment: Fobet has strict non-disclosure agreements (NDAs) in place with all third parties data is shared with. They are not permitted to use your information for any other purpose.

5. Data Security Measures

Fobet employs the highest industry standards in both technical and administrative measures to protect your information.

Technical security:

  • 256-bit SSL/TLS encryption — applied to all data transmissions
  • Data stored in databases using AES-256 encryption
  • 24/7 Firewall and Intrusion Detection System
  • Regular penetration testing and security audits
  • Two-Factor Authentication (2FA) Feature
  • Automatic user session timeout

Administrative safeguards:

  • Only authorised staff are permitted to access user data
  • Staff receive regular security awareness training
  • Every data access event is logged
  • Users are notified within 72 hours in the event of a data breach
Please Note: Beyond technical safeguards, you also have a role to play. Use a strong password and never share your login credentials with anyone.

6. Cookies & Tracking Technologies

Fobet uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain parts of the site to function incorrectly.

7. Your Data Rights

You have full control over your own data at Fobet. You may exercise the following rights at any time:

Rights Description How to Use
Right to know The right to know what information we hold about you Email our support team
Right to rectification Right to correct inaccurate information From your profile settings
Right to erasure You can close your account and request deletion of your data Written request to Support
Right to data portability Right to Access a Copy of Your Data Email our support team
Marketing opt-out Right to Opt Out of Promotional Emails Via the unsubscribe link in our emails

Fobet will respond to rights requests within 30 days of receipt. In complex cases, an additional 60 days may be required, and you will be informed in advance if so.

8. Data Retention Period

Fobet does not retain any information longer than necessary. Different retention periods apply depending on the type of data:

  • Account information: For the duration of account activity and 5 years after closure (for legal compliance)
  • Transaction records: 7 Years (as required by financial regulatory rules)
  • KYC documents: 5 years after account closure
  • Support Chat Logs: 3 Years
  • Login & session logs: 1 year
  • Analytics cookie data: 26 weeks (anonymised statistics)
Why does it take that long? Financial regulations require transaction records to be retained for a specified period — this is a legal obligation.

9. Protection of Minors' Privacy

Fobet is strictly for adults (18+). We do not collect information from anyone under 18, and minors are not permitted to use this platform.

If we discover that a minor's information has been collected, the account will be closed immediately and all data permanently deleted. If you believe your child has used Fobet, please contact support@fobet.biz without delay.

10. Changes to the Privacy Policy

Fobet may update this Privacy Policy from time to time. For significant changes:

  • Advance notification will be sent to your registered email
  • The last updated date will be shown at the top of the page
  • A summary of changes will be noted in the opening paragraph

Continued use of the platform after a new policy takes effect will be considered acceptance of the updated terms.

11. Privacy Contact

For any questions, requests, or complaints regarding this Privacy Policy, please contact our Data Protection team:

  • Email: privacy@fobet.biz
  • Support email: support@fobet.biz
  • Live chat: Available on-site 24/7
  • Response Time: Within 48 hours
Our commitment: We take all privacy-related requests seriously and make every effort to resolve them within the designated timeframe.

Why Fobet Can Be Trusted with Your Data

Military-grade encryption

256-bit SSL encryption — the same technology used by the world's largest banks and government institutions, right here at Fobet.

Your data is never sold

Your name, phone number, and any other personal details are never shared with advertisers or marketing companies — not ever.

Limited Access Policy

Your data is accessible only to authorised personnel. Every access is logged and subject to regular audits.

GDPR-inspired standards

Fobet operates in accordance with Europe's highest data protection standards. Your rights are protected at all times.

Right to Erasure

When an account is closed, all data is deleted except information we are legally required to retain.

Instant alerts on violations

In the event of a security breach, affected users will be notified within 72 hours.

General FAQs

Two-Factor Authentication (2FA) significantly strengthens the security of your Fobet account. Even if your password is compromised, no one can log in without the second-step verification code. To enable it, go to your account settings, find the "Security" section, and turn on the 2FA option. It typically works via SMS code or the Google Authenticator app. Once activated, a six-digit code will be sent to your mobile every time you log in — just enter it to gain access. Keeping 2FA enabled is strongly recommended, especially if your account holds a significant balance.

Getting started with Sports Betting on Fobet is simple. Log in to your account and head to the "Sports" section — you'll find markets for football, cricket, tennis, badminton, and 15+ other sports. Pick a match, select your "bet type" — such as match winner, total goals, or first scorer — enter your stake after reviewing the odds, and confirm your bet. Live betting is also available during matches, with odds updating in real time. For betting tips, visit our Betting tips View page.

Your privacy is assured — get started with complete peace of mind

Your data is completely secure at Fobet. Open an account today and join Bangladesh's safest betting platform — get a 100% bonus on your first deposit.

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